See how the Delegation Master colour classifications will help you avoid this scenario.
The examples below demonstrate how to use the colour classifications to add clarity to the above vague instruction.
Just as traffic lights convey a clear message, the Delegation Master colours serve the same purpose, and save a lot of words.
BLUE is ideal for delegating tasks that have clearly defined procedures. For example, call answering scripts, safety compliance and quality control.
Beware though, if the procedures are not robust, the results will not be good..
Use the YELLOW classification to empower people by freeing them up to use their judgement and discretion over how they go about achieving defined goals and objectives.
As a manager you will often find that in a dynamic rapidly changing work environment you need to promote flexibility. GREEN is used for this purpose. Just make sure you set the parameters, as in the above example.
There is a lot of talk about team work but very often the team shared goals are not defined. The ORANGE classification avoids this and can yield outstanding results.
It is ideal for high risk/complexity issues where a single person may not possess all of the skills and atttributes required.
